Safety & Customer Service

Safety & Customer Service >> Natural Gas

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1 point

Terrorism and cyber attacks

Poor installation of pipeline and improper testing

Corrosion and failure of pipe, weld or equipment

None of the above

1 point

Replacement of plastic pipe

Ethane leaks

Low production and high cost of natural gas

None of the above

1 point

Subsidence

Loss of coating

Corrosion

None of the above

1 point

Corrosion

Earthquake

Faulty pipe welds

Cyber terrorism

1 point

Improper repairs by Con Edison

Improper inspection of new gas lines during renovation

Illegal tap into a gas main

Faulty gas furnace

1 point

American Gas Association

Gas Technology Institute

NYSEARCH

Northeast Gas Association

1 point

Drones

Flexible sensor tape containing micro-liner corrosion sensors

Tetherless pipeline inspection gadgets

All of the above

1 point

Customer charges for meters

Distribution charges for gas actually used

Purchase Gas adjustment (PGA)for gas purchased in wholesale market

Monthly profit or loss on the PGA

1 point

Customer Service at our natural gas utility by phone

Dial 911

Call the State Public Utility Commission

Dial 811

1 point

Detailed list of courses that pipeline operators must take

Requires pipeline operators to document that their employees ae adequately trained to recognize and react to abnormal operating conditions while performing specific tasks

Drug and Alcohol Testing

Operator Qualifications

Safety & Customer Service >> Natural Gas

Safety & Customer Service

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