Module 3 Quiz | Quizerry

Module 3 Quiz >> Communication Strategies for a Virtual Age

Supportive Communicator

Hostile Communicator

Uninformed Communicator

Indifferent Communicator

Hostile Communicator

Indifferent Communicator

Supportive Communicator

Uniformed

Give them slightly unreasonable deadlines

Tell them how it would benefit the organization and their position

Present them with cost/benefits for each option.

Tell them how much it would benefit group cohesion

As them for their advice/help/patronage.

Describe the benefits to the organization.

Give them very low risk options

Give them a challenge

As a followup to a closed ended question to get someone talking

To potentially discover their communication style/power motivations

To steer the conversation in a certain direction

To find out something specific about the other person

A strategic question is a type of open-ended question.

Strategic questions move someone to an action, open-ended questions do not.

Strategic questions are best posed as hypothetical.

A strategic question gets a commitment from someone, open-ended questions do not.

Positional Bargaining

Strategic Questions

Principled Bargaining

Speaking to someone based on their power motivation

Try to find some travel options that include camping visits in Europe.

Just give in an do what your partner wants to avoid arguing more.

Find a third option to compromise between your partner’s needs and or is completely different.

Try to find out why the partner doesn’t want to go to Europe and or why they want to go camping.

Positional is about getting what your want and principled is about compromise.

Positional bargaining deals with what is best to advance the speakers position within an organization, principled deals with what is best for the organization.

Positional is about getting what you want and principled is about asking why you want it.

Positional is monetary and principled is non-monetary.

You can try to ask him for his advice after you have finalized everything into a few options.

Try to confront him and ask for some space in front of the group.

You could ask him for his advice at the beginning and let them know that you will get back to them in regards to how you used their advice.

You could ask Jay for his advice, decision making but with an unrealistic time constraint so that he will have to let you decide.

You could agree to whatever they say and do what they want.

Module 3 Quiz >> Communication Strategies for a Virtual Age

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