Week 2 Quiz | Quizerry

Week 2 Quiz >> Teamwork Skills: Communicating Effectively in Groups

Phase models do not reflect how most groups actually work in the real world

Phase models focus on periods of disjointed activity that do not fulfill a clear function

Phase models portray groups as engaging in multiple activities simultaneously

Phase models emphasize non-linear interactions that involve repetition and redundancy

Clear strategy and shared vision with autonomous operations

Periods of unified activity that fulfill some function

A linear series of phases or stages

A continuous model of interaction with multiple sequences

According to our lesson on Group Development, which aspect of group development is best illustrated in this scenario?

1 point

Meeting agenda

Norms

Socialization

Roles

Norms

Disintegration

Socialization

Managing relationships

Promoting stability

Decision making

Convening diverse stakeholders

6.You are part of a planning team for the food pantry in your community. Recently you had a meeting to discuss the amount of food and the number of volunteers needed for the next six months. Initially everyone assumed that your procurement department should secure 10 tons of produce and canned food, and your outreach department should recruit 100 volunteers for the next six months, since that’s how much food and volunteers you needed last year at this time. But then someone in your team spoke up and said,

“Are we sure about that? Why should we assume that things will be the same as last year? The recent economic recession means that more people are out of work and struggling to put food on the table. Plus food prices are expected to rise, making it even more difficult for many people to afford quality meals. We should re-think the amount of food and volunteers we’ll need for the next six months.”

This helped your team go back and make better decisions about food procurement and volunteer recruitment based on anticipated needs.

According to our lesson on decision making, which communication practice for making better decisions does this scenario best illustrate?

1 point

Find the right box

Eliminate constraints

Free yourself from structures

Think outside the box

According to our lesson on Decision Making, which decision-making trap are you and your team falling into?

1 point

According to our lesson on Decision Making, which decision-making trap did Javier and his team fall into?

1 point

10.You are the manager of a team of engineers at a manufacturing company. You are in the process of trying to develop a new system that will increase the efficiency of your manufacturing operations. You and your team agree that any new system must not increase the budget by more than 5% and must be implemented in 12 months or less. This provided an objective standard by which you could evaluate any new idea and thus helped you make a better decision as a team.

According to our lesson on Decision Making, which communication practice for making better decisions does this scenario best illustrate?

1 point

11.A team of administrators at a major university just made a bad decision about which new building project to approve. The top two choices were a new lecture hall or a new technology support facility. The team decided in favor of the new lecture hall. Their reasoning was that enrollments at the university have steadily increased over the years and they anticipate running out of lecture hall space in the near future. Plus, the current tech support facility has been adequate to meet the university’s previous technology needs. What they failed to consider, however, was a huge increase in online education in the near future, which means less lecture hall space will be used to teach classes but more technology support will be necessary.

According to our lesson on Decision Making, which decision making trap did this team fall into?

1 point

12.You don’t realize it yet, but you and your team are on the verge of making a bad decision. You’re about to approve the development of a new product that will eventually bankrupt your company—it will cost way more to develop than originally expected and your customers won’t like it and won’t buy it. The problem is that you and your team never got constructive feedback from outside sources that would have warned you about these dangers—you only got feedback from people who gave you the positive feedback you wanted to hear.

According to our lesson on Decision Making, what decision making trap did you and your team fall into?

1 point

Freedom

Structure

Blank slates

Thinking outside the box

Norming

Performing

Forming

Storming

Week 2 Quiz >> Teamwork Skills: Communicating Effectively in Groups

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