Review >> Week 4 >> Fundamentals of Management
1. The first step in establishing a control process is to establish goals or standards.
- True
- False
2. Customers smelling coffee in a coffee shop is an example of a qualitative measure.
- True
- False
3. Situational leadership is based on the premise that a leader’s actions should match the variables of the situation.
- True
- False
4. All control processes should be measured both
quantitatively and qualitatively.
- True
- False
5. Feedforward controls measure performance after the fact.
- True
- False
